Last updated: February 2026
Wai-Y SAS ("Wai-Y," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Account Information: When you create an account, we collect your name, email address, organization name, and job title.
Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, queries executed, and timestamps.
Device Information: We collect device type, operating system, browser type, IP address, and general location data for analytics and security purposes.
Content Data: Information you provide through our platform, including brand names, keywords, questions, and configuration settings for your monitoring campaigns.
We use the information we collect to: provide and maintain our services; analyze and improve platform performance; personalize your experience; communicate with you about your account, updates, and relevant information; ensure security and prevent fraud; comply with legal obligations; and generate aggregated, anonymized analytics for research purposes.
We do not sell your personal information. We may share data with: trusted service providers who assist in operating our platform (cloud hosting, analytics, email delivery); third-party AI engines solely for executing monitoring queries on your behalf; legal authorities when required by law or to protect our rights; and in connection with a merger, acquisition, or sale of assets, with prior notice to you.
We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, access controls, and intrusion detection systems. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Under applicable data protection laws (including the GDPR), you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing; data portability; and withdraw consent at any time. To exercise these rights, contact us at [email protected].
If you have questions about this Privacy Policy or our data practices, please contact us at:
Wai-Y SAS
Email: [email protected]